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Privacy

CS Energy is committed to protecting the privacy of personal information provided to us for the purpose of our business activities. As part of this commitment, CS Energy will comply with:

  1. The National Privacy Principles contained in the Privacy Act 1988 (Cth); and
  2. Chapter 3 of the Information Privacy Act 2009 (Qld) with regard to requests to access and amend personal information.

Our commitment to management of personal information is contained in our Privacy Policy (PDF 89.1KB).

Internet-based advertising

CS Energy uses interest-based and targeted advertising services (Online Advertising Services) to advertise to you on third party websites. The Online Advertising Services we use, including Google, LinkedIn and Facebook may, to the extent permitted by law:

  • use cookies and other tracking technologies such as web beacons/pixel tags, device identifiers and JavaScript to collect information about a user’s visit to our website and elsewhere on the internet (e.g. IP addresses and website activity)
  • store this information in the USA and other countries
  • combine this information with information they have collected at other times or through us or other sources (e.g. activity on multiple devices and sites may be linked where a user has an account with the Online Advertising Service, and information about their user accounts we nominate for particular advertisements).

The Online Advertising Services may use information about users to:

  • inform, optimise, measure and customise the advertisements users see on the internet
  • group website users based on demographic characteristics (e.g. gender, age, territory)
  • evaluate use of our website and other websites
  • provide other services relating to website activity
  • do other things in accordance with their privacy policies and other notices and terms, to the extent permitted by law (e.g. where a user has an account with their service).

The Online Advertising Services may transfer the information they hold about users to service providers they engage or where otherwise required by law.

Please see the links below for more information about the Online Advertising Services we use and how they collect and handle user information, and your rights to opt out of certain activities:

There are also opt-out facilities available which cover multiple online services, for example:

Enquiries

If you have concerns with respect to the accuracy, use or handling of your personal information held by CS Energy we encourage you to contact us. All enquiries should be directed to:

Privacy Officer
CS Energy
PO Box 2227
FORTITUDE VALLEY BC QLD 4006
Phone: (07) 3854 7777
Fax: (07) 3854 7300